concierge matching process
At Bridges Therapy, finding the right therapist is personal, supportive, and effortless. Instead of endless profiles, our caring team listens to your needs and thoughtfully matches you with a California therapist who’s the right fit—so you can focus on your well-being, not the logistics.
Why Our Process Works
No guesswork or endless searching
Real people, real support at every step
A therapist who truly fits your needs
A seamless, stress-free experience
SO YOU CAN FOCUS ON HEALING
How Our Concierge Matching Works
Reach out & CONNECT
Contact us by phone, email, or our online form. You’ll be greeted by a real person from our Client Care team—not just a bot or automated system.
Tell us what you need
We’ll ask a few simple, thoughtful questions to understand your goals, preferences, and any special needs. This is your space to be heard.
We Handle the Details
Our team takes care of all the paperwork, verifies your insurance (including Medi-Cal if you have it), and manages the behind-the-scenes logistics. You stay informed, but never overwhelmed.
Personalized Therapist Match
We carefully review your information and match you with a therapist whose expertise, style, and availability align with your needs. Our matching is always personal—never random or algorithm-based.
Warm Introduction & Scheduling
You’ll receive a personal introduction to your therapist, who will reach out to schedule your first online session at a time that works for you.
Ongoing Support
After your first session, our Client Care team checks in to ensure you’re comfortable and satisfied. If you ever need a change, we’ll rematch you—no awkwardness, no hassle. We’re always here to answer questions and support your journey.
